Solution Overview

We provided our order management system for a renowned local company with nearly ninety years of history that engages in proprietary Chinese medicine, food product and tea trading and distribution. With our solution, the company is able to extend its business to process online orders and manage inventory of over 400 items in real-time via app on mobile / tablets. Customer profiles and preferences can also be recorded for better customer management.

Benefits

• Shortens order processing time
• Enhances customer satisfaction by providing customised service to customers based on their profiles and preferences
• Facilitates recording and handling of returns of problematic products
• Improves business strategy formulation using dynamic inventory data