貿易通 2021 年年報

Environmental, Social and Governance Report (Continued) 環境、社會及管治報告（續） 84 Tradelink Electronic Commerce Limited Annual Report 2021 社會（續） 業務常規（續） 產品責任（續） 本公司與其他科技公司一樣，將知識產權視為其業 務及營運的命脈。因此，本公司已制定並實踐貫徹 執行的策略，務求保障知識產權。根據有關策略， 首先要對須經註冊方能獲得保障或完善的所有知識 產權進行註冊，不論是本地註冊抑或海外註冊。其 次，本公司已實行合約保障措施，確保僱員在受僱 期間發明或研發出的所有知識產權完全歸屬予並屬 於本公司。第三，本公司設有日常慣例，讓員工遵 守並尊重第三方知識產權。我們不斷提醒員工只可 使用經授權軟件。我們亦已安裝監控軟件，檢查員 工有否安裝任何未經授權軟件。我們特別為新員工 及相關員工提供有關防止侵犯知識產權及其後續風 險的教育培訓，以提高內部意識。本公司已制定並 實施內部監控措施，以識別及偵測出本公司較容易 侵犯第三方知識產權的相關業務、營運或活動，並 制定及實行有關補救措施，從而大幅降低侵犯第三 方知識產權的風險。 本公司已實施質量保證流程，確保產品在整個開發 週期內保持高質量。我們已制定質量標準及程序以 定義、規劃及開發優質產品，亦會對產品進行正式 的審查、程序規格覆核及檢驗以加強質量。此外， 我們會於生產過程的每個階段追蹤及審視產品瑕 疵。主要產品的可交付成果均按可接受質量水平進 行驗證，而所有產品在交付客戶前均經過全面測 試。 Social (Continued) Operating Practices (Continued) Product Responsibility (Continued) Like all other technology companies, the Company regards our intellectual property (“IP”) rights as the lifeblood for our businesses and operations. Accordingly, the Company has developed and deployed coherent strategies in protecting our IP rights. These include first of all registration of all IP rights the protection or perfection of which depend on registration, whether locally or overseas. Second, the Company has put in place contractual safeguards to ensure all IP rights invented or developed by our employees during the course of their employments are vested in and belong to the Company absolutely. Thirdly, the Company has daily practices in place on observing and respecting the IP rights of third parties. We remind staff on a continual basis to use only licensed software. A monitoring software is also in place to check any unauthorized software installed by staff. Education and trainings on prevention of IP right infringement and the consequential risks are provided to new staff and those relevant staff to enhance internal awareness. Internal control practices to identify and detect the relevant businesses, operations or activities of the Company that are more prone to infringing third party IP rights and the related remedial measures have been developed and put into effect, thereby substantially alleviating the risk of infringing IP rights of third parties. The Company has implemented quality assurance process to ensure quality of our product throughout its development cycle. Quality standards and procedures are put in place to define, plan and develop quality products. Formal reviews, walkthroughs, and inspections are conducted to enforce the quality. Moreover, defects are tracked and reviewed at each phase of the production process. Major product deliverables are validated against an acceptable level of quality. All our products are thoroughly tested before they are handed over to customers. Percentage of total products sold or shipped subject to recall for safety and health reasons NA (due to our business nature, this item is not applicable to us) 已售或已運送產品總數中 因安全與健康理由而須 回收的百分比 不適用（因業務性質 使然，本項目 不適用於本集團） Number of products and service related complaints received 0% 接獲關於產品及服務的 投訴數目 0%