貿易通 2021 年年報

Management Discussion and Analysis (Continued) 管理層討論及分析（續） 24 Tradelink Electronic Commerce Limited Annual Report 2021 業務回顧（續） 其他服務業務回顧（續） 受惠於二零二一年利好的 GETS 經營環境，我們的 GETS 相關服務亦表現理想。其服務主要包括道路 貨物資料系統（「 ROCARS 」）、為香港海關（「海關」） 提供的 ROCARS 電話查詢中心服務以及為 GETS 紙 張用戶提供紙張轉換電子文件服務，連同我們與 PAOB 就 GETS 相關的合作於二零二一年帶來可觀收 益， GETS 相關服務及合作項目的總收益約為港幣 24,100,000 元，較二零二零年的港幣 19,000,000 元 上升 26.8% 。誠如我們於二零二零年年報所述，我 們向托運人客戶提供數據錄入服務，讓其免於繁瑣 的貿易報關文書工作或解決有關工作所需的資源問 題，這項業務一直蓬勃發展，於二零二一年尤其明 顯。這是個有趣的現象，由於各行各業於二零二一 年急速強勢反彈，客戶一般將精力集中於實際業務 上，而非將寶貴的人力資源分配給繁瑣的合規文書 工作，這個現象對於疫情下創業的初創企業尤甚。 因此，雖然我們透過服務站網絡為客戶提供的傳統 紙張轉換電子文件服務業務下跌，但跌幅已被數據 錄入服務的業務增長抵銷有餘，令來自此等服務的 收益錄得淨增長。至於與 PAOB 的合作項目，誠如 中期報告所述，我們協助 PAOB 向我們 GETS 客戶推 廣其中小企貸款服務而從中賺取收益。我們向其提 供客戶使用 GETS 的匿名數據資料，協助 PAOB 按其 信貸評估模式，向經篩選的 GETS 客戶推廣 PAOB 的 中小企貸款服務。由於 PAOB 的貸款服務於二零二 零年十月才全面推出，相比我們於二零二零年僅從 該合作獲得輕微收益，我們於二零二一年全年取得 的收益較為可觀。受惠於 PAOB 的獨有模式引領其 業務成功，我們亦因而得益。 Business Review (Continued) Other Services Business Review (Continued) Benefitting from the favorable GETS operating environment in 2021, our GETS-related services also performed reasonably well. These services primarily comprised our Road Cargo System (“ROCARS”), the call center services offered to the Customs & Excise Department (“C&ED”) for their ROCARS and the paper-to-electronic conversion services for our GETS paper users. Together with our GETS-related partnership with PAOB which generated a considerable amount of revenue in 2021, the total turnover of our GETS-related services and partnerships of about HK$24.1 million, was up 26.8% compared with the revenue of HK$19.0 million in 2020. As mentioned in our 2020 Annual Report about the data entry services we offered to shipper customers to eliminate the tedious work of preparing the trade declaration submissions or overcome resources issues in processing such work, the business continued to flourish even more noticeably in 2021. This was an interesting phenomenon as when businesses rapidly and strongly rebounded in 2021, customers generally focused efforts on their actual business rather than allocating valuable staff resources on tedious compliance paperwork. This was particularly evident in start-ups setting up business under the pandemic. As such, although our traditional paper-to-electronic conversion services offered at our network of service centers has dropped, the increase in the data entry services businesses was more than offset the decline, resulting in a net increase of our revenue from these particular services. Turning to our partnership with PAOB, as mentioned in our interim report, we received revenue for assisting the promotion of their SME loan services to our GETS customers. With its credit assessment modelling based on the data we have provided on the usage of GETS of our customers on an anonymous basis, PAOB would be able to come with a credit scoring for our customers from which a list of target customers can be compiled for our promotion of PAOB’s loan services. Unlike 2020 during which we only received a minimal revenue from this partnership due to the fact that PAOB’s full launch of the loan service just commenced in October 2020, the revenue we received for the entire year of 2021 was rather significant. Thanks to PAOB’s unique model leading to its own business success, we are also able to benefit.