貿易通 2021 年年報

Management Discussion and Analysis (Continued) 管理層討論及分析（續） 20 Tradelink Electronic Commerce Limited Annual Report 2021 Business Review (Continued) Identity Management (“IDM”) Business Review The performance of our IDM business for 2021 was a bit disappointing as its revenue at HK$53.8 million was down 15.4% or HK$9.8 million compared with that of HK$63.6 million recorded in 2020. Segment profit also dropped 45.2% from HK$17.6 million in 2020 to HK$9.7 million in 2021. In terms of the revenue breakdown and year-on-year changes, while its recurrent maintenance service revenue increased slightly from HK$10.2 million in 2020 to HK$13.0 million in 2021, both IDM project revenue and revenue for services related to our recognized Certificate Authority business, which included, amongst others, the security token business and related delivery services, shrank. A more significant drop took place in our IDM projects which in recent years have predominantly been for eKYC and related identification verification solutions for digital onboarding. While the total IDM project revenue recorded in 2020 was HK$34.4 million, the revenue in 2021 was slashed to HK$23.7 million. There were two key reasons for the decline in business. The first was the delay in signing the formal contract with a customer on a major eKYC project in 2021. Though we have informal confirmation from customer and all salient points agreed, the actual contract preparation and confirmation process had taken a longer time to finish. In order to meet the customer’s timeline, with the agreement of the customer, we had commenced development work in 2021. However as formal signing of the contract was still pending at the end of the year, revenue recognition in respect of substantial development work undertaken is deferred to 2022. Secondly, many of our customers in the financial services and banking industry had their budgets constrained in 2021. Their corporate decisions to cut the 2021 budgets were made at a time when they faced severe business challenges in 2020 due to the COVID-19 pandemic. Thus several hot prospects which we were confident to close sales in the year did not materialize due to those customers delaying their decisions. Regarding our security token business and the related delivery services, the decline in business was expected as explained in our previous report where we mentioned our major bank customers switching from using hard security tokens to soft tokens since a few years ago. 業務回顧（續） 身份管理（「身份管理」）業務回顧 身份管理業務於二零二一年的表現稍為令人失望， 其收益為港幣 53,800,000 元，與二零二零年的港 幣 63,600,000 元相比，下跌 15.4% 或港幣 9,800,000 元，分部溢利亦由二零二零年的港幣 17,600,000 元，下降 45.2% ，至二零二一年的港幣 9,700,000 元。就收益明細及按年變動而言，其經常性保養服 務收益由二零二零年的港幣 10,200,000 元微升至二 零二一年的港幣 13,000,000 元，但身份管理項目收 益及與我們的認可核證機關相關的服務，當中包括 保安編碼器業務及相關交付服務的收益，則錄得收 縮。身份管理項目的跌幅更為明顯，其於近年主要 圍繞用於電子開戶的電子化認識你的客戶及相關身 份認證解決方案。二零二零年身份管理項目的總收 益為港幣 34,400,000 元，於二零二一年的收益則減 至港幣 23,700,000 元。業務下跌主要有兩個原因。 其一，於二零二一年一項大型電子化認識你的客戶 項目於簽署正式合同方面有所延遲。儘管我們已得 到客戶口頭落實並已就所有要點達成共識，但準備 實際的合同和確認過程需要更長的時間去完成。為 符合客戶的進度表，在客戶同意下我們已於二零二 一年展開開發工作。然而，由於在年底前仍未正式 簽約，即使已進行大量開發工作，但收益確認須遞 延至二零二二年。其二，不少我們的金融服務及銀 行業客戶於二零二一年預算緊絀。因二零二零年 COVID-19 疫情，這些客戶面臨嚴峻業務挑戰，其 決定削減二零二一年的預算開支。這些熱門潛在客 戶推遲下訂單的決定，令我們本來有信心能在年內 完成銷售的交易未能落實。至於保安編碼器業務及 相關交付服務，正如我們於過往報告中所解釋，近 年來我們的主要銀行客戶逐步以電子編碼器取代實 體編碼器，因此業務下跌是預期之內。