貿易通 2021 年年報

Management Discussion and Analysis (Continued) 管理層討論及分析（續） 19 二零二一年年報 貿易通電子貿易有限公司 業務回顧（續） 電子商貿業務回顧（續） 政府推行的貿易單一窗口（「單一窗口」）方面，根據 行政長官於二零二一年十月施政報告中的最新官方 說法，政府將推進第二階段發展，以配合其目前 於二零二三年分批推出的時間表。至於涵蓋目前 GETS 文件的第三階段，政府將會進一步與業界接 觸，以落實該階段的實施細節，冀於二零二二至二 三年度向立法會提交撥款建議。基於目前第三階段 的籌備工作進展以及政府預期的三年發展週期，政 府極有可能將需要行使其權利將目前的 GETS 合約 延長三年至二零二七年。此外，考慮到由 GETS 順 利過渡至單一窗口的需要，相關各方可能需要作出 進一步安排。 我們對供應鏈應用方案於二零二二年的前景較為樂 觀，有信心其業務表現將適度改善。誠如上文所 述，我們手上已有若干於去年年底確認的項目，並 將於二零二二年展開。此外，以支援我們主要物流 公司客戶的冷鏈物流解決方案尚待完成，而另一位 屬同一行業的客戶已表示對有關解決方案感興趣， 我們期望能於二零二二年下半年確認這宗新訂單， 同時有若干熱門潛在客戶我們有望於年內能成功確 認。此外，現有客戶不斷提升先前設置的解決方 案，以應付客戶不斷變化的業務營運所需，其中部 分更新要求更可能相當大規模。我們亦留意到對現 有客戶就解決方案進行追加銷售及交叉銷售的商機 愈來愈多，為把握該商機，我們正與若干目標主要 客戶洽談。在技術基礎建設升級完成後，我們亦可 將倉庫管理系統重新包裝為標準產品，以提供予以 往一直支援不足的中小企客戶。我們正嘗試在銷售 過程中利用標準倉庫管理系統打開這個市場的大門 以測試該市場，希望說服我們的中小企客戶採用我 們的標準產品，日後再稍作訂製修改以滿足其特定 需要。上述發展似乎頗為樂觀，但我們必須指出一 項不利因素， COVID-19 Omicron 新變種病毒持續傳 播影響全球經濟，換言之亦影響我們客戶的預算。 若客戶對自身業務前景有所保留，決定購買我們的 解決方案時亦可能有所猶豫。 Business Review (Continued) E-Commerce Business Review (Continued) Regarding the Government’s Trade Single Window (“TSW”), the latest official line as set out in the Chief Executive’s Policy Address in October 2021 was that the Government would press ahead with the development of Phase 2 so as to meet their current schedule for roll out of that phase in 2023 in batches. As for Phase 3 which covers the current documents under GETS, the Government would conduct further trade engagement to finalize the implementation details of that phase with a view to submitting a funding proposal to the Legislative Council in 2022–23. Based on the current progress of Phase 3 preparation work and Government’s anticipated three- year development cycle, it is highly likely that Government would need to invoke their right to extend the current GETS contract up to three years till 2027. Moreover, considering the need to allow a smooth transition from GETS to TSW, further arrangement might possibly be required among parties concerned. In relation to our Supply Chain Solutions, we are more positive about its prospects in 2022 and are confident that its performance would moderately improve. As mentioned earlier, we already have on hand a couple of projects confirmed late last year and would commence work in 2022. Besides, pending the completion of our solutions to support cold chain logistics for our major logistics company client, we have another customer in the same industry already showing interest in such solutions. We are hopeful that this new order can be confirmed in the latter part of 2022. There are also several hot prospects for which we believe we have a high chance of winning within the year. In addition there is the continuous enhancement from existing customers on solutions previously installed in order to cope with customers’ ever-changing business operations. Some of these requests for changes could be rather sizeable. We are also witnessing more opportunities to up- sell and cross-sell more solutions to existing customers and we are seizing such opportunities with several targeted major clients. Upon the completion of the revamp of our technical infrastructure, we can also see the potential to repackage our WMS to become a standard product to offer to SME clients which previously have always been underserved. We are testing this market using our standard WMS as the door opener in the sales process, hopefully to persuade our SME clients to use our standard product, followed by future minor customization to meet their specific needs. While all of these developments sound rather positive, we still have to state a caveat relating to the ongoing spread of the new Omicron COVID-19 variant affecting the global economy and more specifically the budgets of our customers. With reservations about their own business prospects, their buying decision for our solutions may be held back.