貿易通 2021 年年報

Management Discussion and Analysis (Continued) 管理層討論及分析（續） 17 二零二一年年報 貿易通電子貿易有限公司 Business Review (Continued) E-Commerce Business Review (Continued) However we have to highlight the challenge we have faced in recent years with regards to the shift of trade declaration submissions from shippers to couriers. Such a trend, as explained in our previous reports, has resulted in the exceptional increase in transaction volume from our courier customers and has adversely affected our overall average price. The trend, unfortunately, has exacerbated due to two key COVID-19 pandemic-related reasons. First there was the surge of e-commerce business which more often than not was handled by couriers. Secondly, with the significant drop of freight capacity during the pandemic, couriers usually have advantages over their counterparts due to their more flexible and versatile operations. For those major couriers who have their own cargo fleets, their competitive advantages further stand out among everyone else. The transaction volume from our major courier customers for the second half of 2021 skyrocketed even more than in the first half of the year. The transaction growth from our major courier customers for the entire 2021 was more than three times the market increase and their share of volume in our GETS business in 2021 was up more than 30% year-on-year. As such, though we could achieve a price increase from customers, due to the sheer volume of business from these major courier customers to whom we offer lower pricing, our overall average price still dropped somewhat during 2021. Fortunately the expanded volume more than offset the effect of the price drop and as a result, our GETS revenue actually recorded a remarkable increase in 2021. As for our Supply Chain Solutions business sub-segment, its performance in 2021 was not as satisfactory as we would have hoped. Though the recurrent maintenance services revenue which included the warehouse automation solution for which we started charging our major retail client commencing in 2021 after the expiry of the 1-year default liability period from solution delivery, recorded a moderate revenue increase, revenue from projects dropped. As a result, the total revenue in 2021 plunged 10.3% year-on-year. Included in the project revenue was revenue recorded for projects carried forward from previous years and a new project signed up in the second half of the year. This new project which involved our WMS and TMS was ordered by a renowned logistics company to support their cold chain logistics operations. We would enhance our solutions to support the specific needs of such operations. Apart from this order, we in fact have a couple of new projects for which we received confirmation just before the end of the year with development work commencing in early 2022. 業務回顧（續） 電子商貿業務回顧（續） 不過，我們必須強調我們近年面對貿易報關單由托 運人轉為快遞公司呈交的挑戰。誠如我們於過往的 報告中所述，這個趨勢導致快遞客戶的交易量大幅 飆升，對我們的整體平均價格造成負面影響。奈何 有兩個主要與疫情相關的原因令這趨勢加劇。第 一，電子商貿業務大幅增長，而有關業務通常經快 遞公司處理；第二，疫情期間貨運量大幅下降，而 快遞公司的經營更加靈活多變，因此一般具競爭優 勢，而那些擁有自家機隊的大型快遞公司，其競爭 優勢更為突出。於二零二一年下半年，主要快遞客 戶交易量的飆升幅度更超越上半年。於二零二一年 全年，我們的主要快遞客戶的交易增長是市場增長 的三倍以上，而其在我們的 GETS 業務中的份額按 年增長逾 30% 。因此，即使我們成功向客戶提價， 但由於我們主要快遞客戶的龐大業務量使我們向其 提供較低價格，因此我們的整體平均價格於二零二 一年仍有所下跌。幸好，交易量擴大足以抵銷價格 下跌的影響，因此我們的 GETS 收益於二零二一年 錄得顯著增長。 供應鏈應用方案業務子分部於二零二一年的表現不 如我們預期般理想。雖然經常性保養服務收益錄得 適度增長，包括我們於二零二一年開始向提供倉庫 自動化解決方案主要零售客戶在交付後起計的一年 缺陷責任期屆滿後收取費用，但項目收益則下跌。 因此，二零二一年的總收益按年下跌 10.3% 。項目 收益包括結轉自過往年度的項目以及於下半年簽訂 的一個新項目所錄得的收益。這個新項目來自一間 知名物流公司，涉及我們的倉庫管理系統及運輸管 理系統，用作支援其冷鏈物流營運。我們將提升我 們的解決方案，以支援該營運的特定需要。除了這 宗訂單，事實上，我們有若干新項目在年底前剛收 到確認，並將於二零二二年初展開開發工作。