貿易通 2021 年年報

Chairman’s Statement (Continued) 主席報告書（續） 11 二零二一年年報 貿易通電子貿易有限公司 Prospects (Continued) As for our Supply Chain Solutions business, the continued spread of COVID-19 variants is a double-edged sword, posing both challenges and opportunities to us. While slowing down economic activities, the pandemic has led to a surge in e-commerce and accelerated digital transformation, particularly supply chain automation. Based on the strong customer references we have gained, we are seizing the available opportunities for our Supply Chain Solutions business. On the other side of the coin, however, in view of the uncertainty of their business due to the pandemic, customers may have budget concerns or constraints causing them to delay their decisions on investments in new projects. That said, we are reasonably positive about the outlook of our Supply Chain Solutions business in 2022. This is based on our confidence in our Supply Chain Solutions, in particular, our flagship product, WMS, which has been gaining market traction in recent years. We are happy that for three consecutive years from 2019 to 2021, our WMS has earned the recognition as a notable vendor in the Magic Quadrant for WMS (Asia Pacific Context) published by Gartner, a world leading research and consultancy company providing in-depth global business and technology insights to enterprises. The recognition is a testament to our product quality as well as our delivery and servicing capability. With the projects to be carried forward and some promising leads we have on hand, together with the increasing recurrent revenue, we expect a moderate growth of our Supply Chain Solutions business in 2022. Regarding our IDM business, after a difficult year in 2021, we expect a slight improvement in its performance during 2022. While the market for our IDM business was weak in 2021 as explained above, we believe it would strengthen somewhat in 2022 as two years into the pandemic, businesses have adapted to the new normal whereby operations generally could continue under a hybrid work mode (working both from home and the office). Though some of our customers have held back placing orders with us in 2021 due to budget constraints, their needs are still there and we believe they should be in a position to confirm these projects with us during 2022. As with our Supply Chain Solutions business, we would focus on both our existing and new IDM customers. For existing customers, we would offer our other IDM solutions to help them through the digital identity journey as needed, from digital onboarding that fulfills eKYC requirements; identification management/authentication using biometric two-factor authentication (“2FA”); to authorization using digital certificates. As for new customers, we have several new prospects on hand. Going forward, we are exploring opportunities for new partnerships and researching new technology to complement our existing IDM products in order to provide a more comprehensive suite of solutions for our customers to complete the identity life cycle. Specifically, we are looking at the cybersecurity space whereby the threat of cyber community attacks is on the rise. 前景（續） 至於我們的供應鏈應用方案業務， COVID-19 變種 病毒持續肆虐，像一把雙刃劍為我們帶來機會，亦 同時帶來重重挑戰。疫情一方面減慢經濟活動，一 方面卻使電子商務需求激增，加速數碼轉型，特別 是在供應鏈自動化方面。我們正憑藉多年來積累的 強大客戶轉介，抓緊供應鏈應用方案業務湧現的商 機。挑戰方面，由於疫情為客戶的業務帶來不確定 性，客戶或會有預算上的考慮或預算緊絀，因而推 遲投資於新項目的決定。儘管如此，我們仍對供應 鏈應用方案業務於二零二二年的前景合理樂觀，並 對自家的供應鏈應用方案充滿信心，尤其是近年甚 受市場青睞的旗艦產品倉庫管理系統。我們的倉庫 管理系統於二零一九年至二零二一年連續三年獲為 企業提供有關環球商業及科技深入見解的世界領先 研究及顧問公司 Gartner 認可為「倉庫管理系統」魔力 象限（亞太地區）知名供應商，為此我們深感榮幸。 這不僅是對我們產品質量的肯定，更是對我們交付 及服務能力認可的有力證明。鑒於結轉自過往年度 的項目加上手上多名潛在客戶，以及不斷增長的經 常性收益，預期供應鏈應用方案業務將於二零二二 年錄得適度增長。 經歷了艱難的二零二一年後，預期身份管理業務的 表現將於二零二二年略有改善。如上文所述，身份 管理業務市場於二零二一年持續疲弱，惟畢竟疫情 已歷時兩年，企業已適應新常態，一般可在混合工 作模式（在家及辦公室工作並存）下繼續營運，因此 我們預期身份管理業務市場將於二零二二年略有增 長。部分客戶於二零二一年因預算緊絀暫緩簽約， 惟這批客戶的需求仍在，我們相信相關客戶將可於 二零二二年年內與我們確認項目。與供應鏈應用方 案業務的情況一樣，我們會兼顧身份管理業務的現 有客戶與新客戶。我們會向現有客戶提供其他身份 管理解決方案，助其解決在數碼身份歷程上各種需 要，這包括為符合電子化認識你的客戶規定所設計 的電子開戶，利用生物雙重認證（「雙重認證」）進行 身份管理╱驗證，以至使用數碼證書進行授權。在 吸納新客戶方面，我們現時已有數名潛在新客戶。 展望未來，我們正尋求新合作夥伴，同時研發新技 術以與現有的身份管理產品組合作互補，為客戶提 供更全面的解決方案以滿足整個身份認證生態環之 需求。具體而言，鑒於網絡攻擊日益肆虐，我們亦 正專注研究網絡安全這個領域。